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19. Mike : Hello, this is Mike. --- ?
Sandra : --- .
Tommy : Hi, Mike. I am Tommy. How are you?
Mike : I am fine. Thank you. We are going on a picnic on Sunday. Would you like to join us?
Tommy : I am sorry. I can’t. I must study on my project. Maybe another time.

Mike : OK. See you later. Bye.
Tommy : Bye.
Which of the following completes the dialogue?

A) Could you call me, please / He is not at home now
B) Tommy is calling. / Don’t hang up the phone, please
C) May I speak to Tommy, please / Hang on a second, please

D) Would you like to leave a message / I’m afraid he isn’t available

20. Jerry : Hello. May I speak to Tom, please?
Secretary : --- ?
Jerry : It’s Jerry.
Secretary : I am sorry but he isn’t available at the moment. Would you like to leave a message for him?
Jerry : No, thank you. Goodbye!
Secretary : Goodbye!
Which of the following completes the dialogue?

A) What can I do for you
B) Could you ask him call me

C) Do you want me to text him
D) Who is calling

21.

Which of the following matchings is FALSE?

A) Number 1 is a web browser icon.

B) Number 2 is search icon.
C) Number 3 is delete icon.
D) Number 4 is connection icon.

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