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Read the texts and answer the question.
19. Parts of John’s different phone conversations today are given below:
John : I’d like to book a table for tomorrow, please.
William : Of course, sir. How many people will there be?
John : Four.
William : Ok, can I have your name?
John : I want to make a complaint about your shop on
the city center. I reserved an important item for
three times and they gave it to different people
each time.
Pamela : I am sorry to hear that sir, but our shops don’t
reserve items.
John : However, your shop assistant told me they did.
Larson : We prepared everything sir, but we don’t have
‘Star Detergent’, sorry. Would you like something
else instead?
John : No, thank you. That was all.
Larson : OK. Now, can you tell me your address?
Which of the following is NOT related to the conversation above?
A) Shopping list order
B) Restaurant reservation
C) Costumer service
D) Hotel reservation
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